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Overview

Get expert instruction and hands-on practice configuring and managing clients and devices using Microsoft System Center 2012 R2 Configuration Manager, Windows Intune, and its associated site systems. In this five-day course, you will learn day-to-day management tasks including how to manage software client health, hardware and software inventory, applications. and integration with Windows Intune. You will also learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. This course is also intended for individuals who are interested in taking exam 70-696.

This course is intended for experienced IT Professionals, typically described as Enterprise Desktop Administrator (EDA). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium/large/enterprise organizations. A significant portion of this audience uses or intends to use System Center 2012 R2 Configuration Manager and Windows Intune to manage and deploy PCs, devices, and applications. The Enterprise Desktop Administrator also supports either domain joined or non-domain joined Bring Your Own Device (BYOD) scenarios, mobile device management, and secure data access on common platforms, such as Windows 8.x, Windows Phone 8.x, iOS, and Android by using System Center 2012 R2 Configuration Manager with Windows Intune.

Goals
  1. Learn to manage desktops and devices in the enterprise.
  2. Learn to prepare the infrastructure to support desktop and device management.
  3. Learn to deploy and manage the Configuration Manager client.
  4. Learn to manage inventory for PCs and applications.
  5. Learn to distribute and manage content used for deployments.
  6. Learn to deploy and manage applications.
  7. Learn to manage mobile devices by integrating Windows Intune with Configuration Manager.
  8. Learn to maintain software updates for managed PCs.
  9. Learn to implement Endpoint Protection for managed PCs.
  10. Learn to manage compliance and secure data access.
  11. Learn to manage client status, power management, and remote administration.
  12. Learn to maintain Configuration Manager sites and site systems.
Outline
  1. Managing Desktops and Devices in the Enterprise
    1. Systems Management Using Configuration Manager and Windows Intune
    2. Overview of Configuration Manager and Cloud Services Architecture
    3. Overview of the Configuration Manager Administrative Tools
    4. Monitoring and Troubleshooting a Configuration Manager Site
    5. Introduction to Queries and Reports
    6. Lab: Performing Administrative Tasks by Using the Configuration Manager Tools
      1. Searching in the Configuration Manager Console
      2. Using Windows PowerShell with Configuration Manager
      3. Managing Components by Using Configuration Manager Service Manager
      4. Monitoring Site and Component Status
      5. Reviewing Log Files by Using Configuration Manager Trace Log Tool
    7. Lab: Creating Queries and Configuring Reporting Services
      1. Creating Data Queries
      2. Creating Subselect Queries
      3. Configuring a Reporting Services Point
  2. Preparing the Infrastructure to Support Desktop and Device Management
    1. Configuring Boundaries and Boundary Groups
    2. Configuring Resource Discovery
    3. Configuring the Exchange Server Connector for Mobile Device Management
    4. Configuring User and Device Collections
    5. Configuring Role-Based Administration
    6. Lab: Configuring Boundaries and Resource Discovery
      1. Configuring Boundaries and Boundary Groups
      2. Configuring Active Directory Discovery Methods
    7. Lab: Configuring User and Device Collections
      1. Creating a Device Collection
      2. Creating a User Collection
      3. Configuring a Maintenance Window
    8. Lab: Configuring Role-Based Administration
      1. Configuring a New Scope for Toronto Administrators
      2. Configuring a New Administrative User
  3. Deploying and Managing the Configuration Manager Client
    1. Overview of the Configuration Manager Client
    2. Deploying the Configuration Manager Client
    3. Managing Client Settings in Configuration Manager
    4. Lab: Deploying the Configuration Manager Client Software
      1. Preparing the Site for Client Installation
      2. Deploying the Configuration Manager Client Software by Using Client Push Installation
    5. Lab: Managing Client Settings
      1. Configuring Client Settings
  4. Managing Inventory for PCs and Applications
    1. Overview of Inventory Collection
    2. Configuring Hardware and Software Inventory
    3. Managing Inventory Collection
    4. Configuring Software Metering
    5. Configuring Asset Intelligence
    6. Lab: Configuring and Managing Inventory Collection
      1. Configuring Hardware Inventory
    7. Lab: Configuring Software Metering
      1. Configuring Software Metering
    8. Lab: Configuring and Managing Asset Intelligence
      1. Preparing the Site for Asset Intelligence
      2. Configuring Asset Intelligence
      3. Customizing the Asset Intelligence Catalog
      4. Viewing Asset Intelligence Reports
  5. Distributing and Managing Content Used for Deployments
    1. Preparing the Infrastructure for Content Management
    2. Distributing and Managing Content on Distribution Points
    3. Lab: Distributing and Managing Content for Deployments
      1. Installing a New Distribution Point
      2. Managing Content Distribution
      3. Implementing Content Prestaging
  6. Deploying and Managing Applications
    1. Overview of Application Management
    2. Creating Applications
    3. Deploying Applications
    4. Managing Applications
    5. Configuring and Deploying Windows Store Apps
    6. Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager
    7. Lab: Creating and Deploying Applications
      1. Installing and Configuring the Application Catalog Roles
      2. Creating Applications with Requirements
      3. Deploying Applications
    8. Lab: Managing Application Supersedence and Removal
      1. Managing Application Supersedence
      2. Uninstalling the Excel Viewer Application
    9. Lab: Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager
      1. Configuring Support for Sideloading Windows Store Apps
      2. Configuring a Windows Store App
      3. Deploying Windows Store Apps to Users
    10. Lab: Deploying Virtual Applications by Using Configuration Manager
      1. Configuring Support for App-V
      2. Creating and Deploying Virtual Applications
  7. Managing Mobile Devices by Integrating Windows Intune with Configuration Manager
    1. Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
    2. Managing Mobile Devices by Using the Windows Intune Connector
    3. Deploying Applications to Mobile Devices
  8. Maintaining Software Updates for Managed PCs
    1. Overview of Software Updates
    2. Preparing a Configuration Manager Site for Software Updates
    3. Managing Software Updates
    4. Configuring Automatic Deployment Rules
    5. Monitoring and Troubleshooting Software Updates
    6. Lab: Configuring the Site for Software Updates
      1. Configuring and Synchronizing the Software Update Point
    7. Lab: Deploying and Managing Software Updates
      1. Determining Software Update Compliance
      2. Deploying Software Updates to Clients
      3. Configuring Automatic Deployment Rules
  9. Implementing Endpoint Protection for Managed PCs
    1. Overview of Endpoint Protection in Configuration Manager
    2. Configuring and Monitoring Endpoint Protection Policies
    3. Lab: Implementing Endpoint Protection
      1. Configuring the Endpoint Protection Point and Client Settings
      2. Configuring and Deploying Endpoint Protection Policies
      3. Monitoring Endpoint Protection
  10. Managing Compliance and Secure Data Access
    1. Overview of Compliance Settings
    2. Configuring Compliance Settings
    3. Viewing Compliance Results
    4. Managing Data Access by Using Profiles
    5. Lab: Managing Compliance Settings
      1. Managing Configuration Items and Baselines
      2. Viewing Compliance Settings and Reports
      3. Configuring Remediation in Compliance Settings
      4. Using Compliance Information to Create Collections
  11. Managing Client Status, Power Management, and Remote Administration
    1. Configuring and Monitoring Client Status
    2. Configuring Power Management
    3. Configuring Remote Tools
    4. Lab: Configuring and Monitoring Client Status
      1. Configuring and Monitoring Client Communication and Health Status
    5. Lab: Configuring Power Management Settings
      1. Applying a Power Management Plan
    6. Lab: Configuring Remote Tools
      1. Configuring the Remote Tools Client Settings and Permissions
      2. Managing Desktops by Using Remote Control
  12. Maintaining Configuration Manager Sites And Site Systems
    1. Overview of Configuration Manager 2012 Site Maintenance
    2. Performing Backup and Recovery of a Configuration Manager Site
    3. Lab: Maintaining System Center 2012 R2 Configuration Manager
      1. Configuring Maintenance Tasks in Configuration Manager
      2. Configuring the Site Backup Task
      3. Recovering a Site from a Backup
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Windows class:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of Public Key Infrastructure (PKI) security.
  • Basic understanding of scripting and Windows PowerShell syntax.
  • Basic understanding of Windows Server roles and services.
  • Basic understanding of management tasks using System Center 2012 R2 Configuration Manager.

Experience in the following would be useful for this Windows class:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing.
  • Active Directory® Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic understanding of scripting and Windows PowerShell® syntax.
  • Basic understanding of Windows Server roles and services.
Prerequisite Courses

Courses that can help you meet these prerequisites:

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