Gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment. This training class is designed for IT professionals who have experience with Windows devices and who work as Windows Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. Through this instructor lead, five day Microsoft Official Course, with extensive hands-on labs you will learn how key components of the Windows Operating system work in order to aid in troubleshooting system problems. How to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices.
This course uses new versions of Desktop Optimization Package (MDOP), Application Compatibility Toolkit (ACT), Windows Performance Toolkit (WPT), Microsoft Message Analyzer, and is the first course that uses the popular Sysinternals tools, and other tools. This course also helps candidates prepare for Exam 70-688, MCSA: Supporting Windows 8.1.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Experience in the following is required for this Windows class:
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.40 out of 10 based on 5,204 reviews
A great way to develop your team, makes teaching new skills easy and reduces travel expenses for your organization.
Mike Dulin, Republic Services
Instructor certainly knows how to use and, more importantly, how to teach Business Objects. Having his expertise in the classroom really made the class invaluable.
Tom Moeller, Castrol Industrial
I was a little hesitant at first because it is an online class. However, the instructor did a very good job of explaining all the information in a comfortable and fluid manner that made sense to me.
Reed Redline, n/a
This is the 21st century training at it's best. Documentation is perfect. Training material is perfect. Examples and class environment exceeded my expectations. I made a great leap forward to keep up with today's technology in just a week!
Daniel Hudsky, BMC Software Inc