MOC 20246 - Monitoring and Operating a Private Cloud

Customized Onsite Training

  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors

Live Online Training

or 5 vouchers
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

This Monitoring and Operating a Private Cloud training class describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. This course focuses on how to manage and administer a cloud environment, and it describes how you can monitor key infrastructure elements and applications that run within a cloud. It does not discuss planning and implementation, which is covered in 20247: Configuring and Deploying a Cloud with System Center. Audience Profile

The primary audience for this course includes cloud administrators who are responsible for monitoring and protecting the cloud infrastructure. It is also intended for solution architects who are responsible for designing cloud architectures and extending existing cloud solutions. The primary audience for this course is administrators who create service requests. The secondary audience includes datacenter administrators--who are responsible for providing provisioning for applications to include configuring and deploying--application/service business owners, and administrators who implement service requests. In addition, the secondary audience includes people who need to learn the required material in order to take the Microsoft exam 70-246: Monitoring and Operating a Cloud with Microsoft System Center.

  1. Learn to describe the Cloud Model.
  2. Learn to configure and optimize a private cloud.
  3. Learn to deploy Cloud Services.
  4. Learn to monitor Cloud Services.
  5. Learn to configure application performance monitoring in a cloud environment.
  6. Learn to operate and extend service management in in a cloud environment.
  7. Learn to automate incident creation, remediation, and change requests in a cloud environment.
  8. Learn to perform problem management in a cloud environment.
  9. Learn to automate Self-Service Provisioning in a cloud environment.
  10. Learn to operate a self-service multi-tenant cloud.
  11. Learn to cloud high availability, protection and recovery in a cloud environment.
  12. Learn to optimize the cloud infrastructure.
  13. Learn to configure SLAs, dashboards, and widgets in a cloud environment.
  1. Introduction to the Cloud Model
    1. Overview of the Cloud Computing Model
    2. Requirements for a Private Cloud
    3. Requirements for a Public or Hybrid Cloud
    4. Operating a Hybrid Cloud Infrastructure with System Center
    5. Maintaining the Health of a Cloud
    6. Integrating System Center Components
    7. Lab : Verifying the Private Cloud Infrastructure
    8. Verify the Infrastructure
    9. Verifying System Center Components
  2. Configuring a Private Cloud Environment
    1. Overview of System Center 2012 R2 Virtual Machine Manager
    2. Managing the Virtual Environment with Virtual Machine Manager
    3. Creating Clouds
    4. Lab : Configuring and Optimizing a Microsoft Private Cloud
    5. Configuring Network Resources
    6. Creating a Cloud
    7. Create a VM Network using Software Defined Networks Isolation
    8. Creating the Contoso Cloud Tenant for StockTrader Production
  3. Deploying Cloud Services
    1. Overview of Service Templates
    2. VMM Profiles
    3. Web Deploy Packages
    4. Overview of Server App-V
    5. Data-Tier Application Packages
    6. Deploying Services through App Controller
    7. Lab : Importing and Deploying the StockTrader Application
    8. Deploying a Single Tier Service
    9. Configuring Prerequisites
    10. Preparing the StockTrader Service Template
    11. Deploying the Service Template
  4. Monitoring Cloud Based Applications
    1. Overview of System Center 2012 R2 Operations Manager
    2. Agent Deployment in Operations Manager
    3. Configuring Custom Monitoring
    4. Monitoring the Network Infrastructure
    5. Monitoring Distributed Applications
    6. Lab : Monitoring Private Cloud Services
    7. Deploying an Agent
    8. Configuring Custom Monitoring
    9. Creating a Distributed Application Model
    10. Detecting and Recovering From a Failure
  5. Configuring Application Performance Monitoring
    1. Application Performance Monitoring
    2. Advanced Monitoring in APM
    3. Viewing Application Performance Data in Operations Manager
    4. Lab : Configuring Application Performance Monitoring
    5. Configuring Basic Monitoring in Application Performance Monitoring
    6. Customizing the Performance Thresholds
    7. Validating Monitoring
    8. Creating a Distributed Application Model for the DinnerNow Application
  6. Operating and Extending Service Management in the Private Cloud
    1. Overview of Service Manager
    2. Configuring Security and User Roles
    3. Configuring Work Items
    4. Configuring Incident Queues
    5. Configuring Service Offerings for a Cloud
    6. Lab : Operating and Extending Service Management in a Cloud
    7. Configuring Security Roles
    8. Configuring Notifications
    9. Publish an Incident Service Offering
    10. Raising an Incident
    11. Creating a Change Request
    12. Creating a Release Record
  7. Automating Incident Creation, Remediation, and Change Requests
    1. Overview of System Center 2012 R2 Orchestrator
    2. Integrating Orchestrator with Operations Manager and Service Manager
    3. Lab : Automating Incident Creation, Remediation and Change Requests
    4. Configuring the Incident Template
    5. Configuring Incidents that affect the StockTrader Service
    6. Automatic Incident remediation and Change Requests
  8. Problem Management in the Private Cloud
    1. Overview of Problem Management
    2. Creating Custom Rules
    3. Lab : Automating Problem Management in the Private Cloud
    4. Manually Creating a Problem Record
    5. Creating a Custom Event Rule in Operations Manager
    6. Configuring Automated Problem Record Creation
  9. Automating Self-Service Provisioning
    1. Installing and Configuring the System Center Cloud Services Process Pack
    2. Cloud Services Configuration Items
    3. Cloud Services Request Items
    4. Lab : Automating Self-Service Provisioning
    5. Completing the Prerequisites for the System Center Cloud Services Process Pack
    6. Installing the System Center Cloud Services Process Pack
    7. Configuring the System Center Cloud Services Process Pack
    8. Deploying a Virtual Machine for StockTrader by Using the Cloud Services Process Pack
  10. Operating a Self-Service, Multi-tenant Cloud with Windows Azure Pack
    1. Windows Azure Pack Key Concepts
    2. Administer Windows Azure Pack
    3. Windows Azure Pack Providers
    4. After completing this module students will be able to:
    5. Describe the core components, key features, architecture and security features of Windows Azure Pack.
    6. Describe the Windows Azure Pack concepts.
    7. Provision and Configure services in the Windows Azure Pack.
  11. High Availability, Protection, and Recovery for the Cloud
    1. High Availability for a Cloud
    2. Protecting Data in the Private Cloud
    3. Recovering Data in the Private Cloud
    4. Lab : Cloud Protection and Recovery
    5. Configuring Manual Protection and Recovery of Key Service Data
    6. Configuring Automatic Protection and Recovery of Key Service Data
    7. Monitoring Protection Status
  12. Optimizing Your Cloud Infrastructure
    1. Using Virtual Machine Manager to Keep the Cloud infrastructure Up-To-Date
    2. Using Configuration Manager to Keep Virtual Machines Up-To-Date
    3. Using System Center Advisor to Optimize Cloud infrastructure
    4. Using Pro-Tips to Optimize Cloud infrastructure
    5. Lab : Optimizing Your Cloud Infrastructure
    6. Configuring Update Baselines
    7. Configuring Pro-Tips
  13. Configuring SLAs, Dashboards, and Widgets
    1. Service Level Tracking
    2. Configuring and Deploying Widgets and Dashboards
    3. Publishing Real-Time State with Microsoft Visio Snap-in
    4. System Center Analytics
    5. Using Excel and SSRS to View Data
    6. Configuring Service Reporting
    7. Lab : Configuring SLAs, Dashboards, and Widgets
    8. Configuring Service Level Tracking
    9. Configuring Service Level Management for a cloud
    10. Configuring Microsoft Excel Analytics
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Microsoft System Center class:

  • Windows Server 2012 experience.
  • Active Directory Domain Services (AD DS) knowledge.
  • Networking experience.
  • Working knowledge of previous versions of System Center products.
  • Knowledge of configuration of Microsoft SharePoint.
  • Hyper-V knowledge.
  • Microsoft Windows Azure.
  • Knowledge of cloud and data center management processes.
  • Storage Area Network (SAN) Knowledge.
Preparing for Class

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing


Students who have taken Live Online Training


Organizations who trust Webucator for their training needs


Satisfaction guarantee and retake option


Students rated our trainers 9.40 out of 10 based on 4,753 reviews

I highly recommend taking a Webucator class. My instructor was fun, informative, and very conscience of my work related needs.


Webucator is a great forum for learning a new tool. I found the instructors very knowledgeable and helpful.

Deborah Clary, Clear Channel Communications
san antonio TX

The Spring-MVC Web Applications training was excellent and will get you up and running quickly.

Jeff Fry, Clearwire
Bellevue, WA WA

Even though this was a distance learning class, it felt very much like we were right in class.

Timothy Bell, Perry's Ice Cream
Akron NY

Contact Us or call 1-877-932-8228