Microsoft Teams Training

This Microsoft Teams training class introduces students to Teams, a collaborative, cloud-based workspace where Office 365 users can send messages, share files, and more.


Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

  1. Learn to how to use and customize channels.
  2. Learn to post messages in channels.
  3. Learn to manage messages and files in a channel.
  4. Learn to use the wiki.
  5. Learn to use chat and meetings.
  6. Learn to manage files.
  7. Learn to edit Office 365 profiles and team settings.
  8. Learn to add apps and bots to Teams.
  1. Getting Started
    1. Getting Started with Microsoft Teams
      1. What is Microsoft Teams?
      2. Launching Microsoft Teams
      3. The Microsoft Teams Interface
      4. Creating a New Team
      5. Adding Members to Your Team
      6. Changing Teams
      7. Leaving a Team
      8. Using Microsoft Teams Desktop and Mobile Apps
      9. Exercise: Getting Started with Microsoft Teams
    2. Using Channels
      1. About Channels
      2. Viewing Channels
      3. Creating a Channel
      4. Marking a Channel as a Favorite
      5. Following and Unfollowing a Channel
      6. Exercise: Using Channels
      7. Posting Messages
      8. Posting a Message
      9. Expanding the Compose Box
      10. Editing a Message
      11. Replying to a Message
      12. Adding Files to a Message
      13. Deleting a Message
      14. Exercise: Posting Messages
    3. Getting Help with Microsoft Teams
      1. Using the Help Center
      2. Using T-Bot
      3. Viewing New Features
      4. Viewing Keyboard Shortcuts
      5. Using Slash Commands
      6. Exercise: Getting Help with Microsoft Teams
      7. Summary
      8. Review Questions
  2. Communicating in Channels
    1. Managing Messages
      1. Identifying New Messages
      2. Marking Messages as Read and Unread
      3. Liking a Message
      4. Saving a Message
      5. Exercise: Managing Messages
    2. Doing More with Messages
      1. Using Mentions
      2. Using Announcements
      3. Viewing Your Activity
      4. Searching in Teams
      5. Exercise: Doing More with Messages
    3. Managing Files in a Channel
      1. Viewing Posted Files
      2. Creating a New File
      3. Uploading a File
      4. Managing Files
      5. Moving Files
      6. Adding Cloud Storage
      7. Exercise: Managing Files in a Channel
    4. Using the Wiki
      1. Viewing the Wiki
      2. Creating Wiki Content
      3. Creating Sections and Pages
      4. Navigating Through the Wiki
      5. Accessing Section Options
      6. Accessing Page Options
      7. Exercise: Using the Wiki
      8. Summary
      9. Review Questions
  3. Using Other Communication Tools
    1. Using Chat (Part 1)
      1. Starting a Chat
      2. Replying to a Chat Message
      3. Continuing a Chat
      4. Adding Other Users to the Chat
      5. Using Chat Message Features
      6. Exercise: Using Chat (Part 1)
    2. Using Chat (Part 2)
      1. Scheduling a Meeting from a Chat Message
      2. Starting Audio or Video Calls
      3. Overview of Chat Tabs
      4. Managing Chats
      5. Exercise: Using Chat (Part 2)
    3. Managing Meetings
      1. Using the Meetings Tab
      2. Using Agenda View
      3. Scheduling a Meeting
      4. Editing a Meeting
      5. Joining a Meeting
      6. Cancelling a Meeting
      7. Exercise: Managing Meetings
    4. Managing Files in Teams
      1. Using the Files Tab in Teams
      2. Viewing Files
      3. Managing Files
      4. Adding and Managing Cloud Storage
      5. Exercise: Managing Files in Teams
      6. Summary
      7. Review Questions
  4. Customizing Channels
    1. Customizing Channels
      1. Renaming a Channel
      2. Accessing the Channel Email Address and Link
      3. Accessing the Team’s SharePoint Page
      4. Deleting a Channel
      5. Exercise: Customizing Channels
    2. Adding Tabs to a Channel
      1. Adding a Tab
      2. Using Tab Conversations
      3. Renaming a Tab
      4. Removing a Tab
      5. Exercise: Adding Tabs to a Channel
    3. Adding Connectors to a Channel
      1. Adding a Connector
      2. Changing Connector Settings
      3. Changing Connector Accounts
      4. Removing a Connector
      5. Exercise: Adding Connectors to a Channel
      6. Summary
      7. Review Questions
  5. Customizing Your Teams Experience
    1. Managing Your Teams Profile
      1. Updating Your Profile Picture
      2. Changing Your Status
      3. Changing Your Teams Settings
      4. Logging Out of Teams
      5. Exercise: Managing Your Teams Profile
    2. Managing Teams
      1. Editing the Team
      2. Accessing Advanced Team Settings
      3. Managing Team Members
      4. Managing Channels
      5. Managing Settings
      6. Managing Apps
      7. Deleting the Team
      8. Exercise: Managing Teams
    3. Adding Apps and Bots
      1. Opening the Store
      2. Installing an App
      3. Using Apps
      4. Managing Apps
      5. Removing Apps
      6. Using Bots
      7. Exercise: Adding Apps and Bots
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following is required for this Teams class:

  • Competence in at least one of the primary applications in the 2010, 2013, or 2016 edition of the Microsoft Office suite (Word, PowerPoint, and/or Excel) and also competence in using the locally installed version of Microsoft Outlook 2010, 2013, or 2016 for email and calendaring.

Experience in the following would be useful for this Teams class:

  • Any familiarity with the Office environment.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Excellent training!
Chuck Chill
Raytheon Professional Services
The Introduction to HTML Training class offers a comprehensive understanding of HTML coding basics and is a great starting point. The class materials provided are laid out well and easy to follow. As with any instructor-led class, having the right instructor is key. Webucator's instructor did a fantastic job explaining all topics clearly and walking through the coding step-by-step to show me exactly how to write the code. He also explained why coding is written the way it is and what can happen when various features are included and/or changed, providing visual examples along the way. Excellent class!
Liz Perkins
Ambulatory Surgery Center Association (ASCA)
A very knowledgeable instructor.
Robert Odhiambo
United States Postal Service (USPS)
The instructor made it easy to learn some new things that Advanced PowerPoint 2010 offers. The instructor heard what my needs were and was able to address them and improve on them. I would do more web based training with Webucator.
Janice Bennett
Teva Canada

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