Colleagues, superiors, and subordinates depend on you just as you depend on them so it is important to provide good customer service to them as you go through your work day. Some effective methods of providing good customer service to your internal customers include the following.
Communication is key to providing excellent internal customer service. In a business environment in which individuals work together, agree on methods of doing business and cooperate rather than compete with each other to achieve common goals. Some of the benefits of creating an environment where internal customer service is practiced daily include:
Janie Sullivan, MBA, MAEd, has been teaching adult learners for over 20 years. She has taught online over 15 years, specializing in writing, communications, and small business applications. Janie directs the Center for Writing Excellence where she offers writing, editing, and formatting services for writers. She has been published in several newspapers and magazines as well as multiple online sites. She teaches communication, business strategy, leadership, and management courses. Janie has published a book "Develop and Deliver an Online Class." This is the third book she has written about writing and teaching online. She also has published a novel and an anthology of short stories.