How to Sort Messages by Conversation in Microsoft Outlook

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In Brief...

Organize your Outlook messages by sorting them by conversation.

This feature works the same in all modern versions of Microsoft Outlook: 2010, 2013, and 2016.


  1. Select the View tab of the Ribbon, and in the Messages group, check the Show as Conversations check box.
    Show as Conversations

  2. In the dialog box, select an option to display conversations in all folders or the selected folder only.
    Select Option

  3. Messages are now sorted by conversation.

Author: Margaux Judge

Margaux Judge has worked as an e-learning editor and instructional designer for over ten years, writing and editing a wide variety of courses, from technical topics to soft skills. She has a Bachelor's degree in English and Textual Studies from Syracuse University and a Master's degree in Television Writing from Boston University.