How to Reward Loyal Customers

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In Brief...

Short messages or small offerings will let your customers know you value them and their loyalty to your company. The following are a few ways companies can reward loyal customers.


  1. Sending birthday greetings with small gifts or incentives.
  2. Providing punch cards that offer a free product or service after purchasing a certain number of products or services.
  3. Setting up a reward point system that gives the customer a free product or service after earning a certain number of points.
  4. Sending a "we've missed you" greeting card with an incentive if you have not seen them in awhile.

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Author: Janie Sullivan

Janie Sullivan, MBA, MAEd, has been teaching adult learners for over 20 years. She has taught online over 15 years, specializing in writing, communications, and small business applications. Janie directs the Center for Writing Excellence where she offers writing, editing, and formatting services for writers. She has been published in several newspapers and magazines as well as multiple online sites. She teaches communication, business strategy, leadership, and management courses. Janie has published a book "Develop and Deliver an Online Class." This is the third book she has written about writing and teaching online. She also has published a novel and an anthology of short stories.