Managing diversity is about valuing individuals and respecting what each individual brings to the team. It is not enough to acknowledge differences; you must promote an inclusive environment in order to create a successful team. Management must celebrate individual differences, not just tolerate them.
Creating a diverse team starts with hiring. Hiring based on skills is easy, but finding people with the right attitude who are open-minded and represent different ways of thinking is the key. It is much easier to teach someone new skills than to change his or her attitude.
Once you have a team in place, the manager's work begins. A diverse team left without effective management will struggle. Learning to work together as a cohesive unit takes time and energy, and someone must lead the team to success.
The following are suggested techniques for successfully managing a diverse team:
Corrine King has a Master's degree in Instructional Design with over 8 years of training development experience. She has experience in the utility, healthcare, software, and mining industries in both technical training and human resource training. Her skills include developing onsite courses, delivering in-person training, and creating online training.