In order to create loyal customers, a business first needs to create loyal employees. Satisfied employees who are committed to the company will take good care of the company's customers; unsatisfied employees may not. The following suggestions are some things you, as an employee, can do to create and maintain satisfaction in your job.
Janie Sullivan, MBA, MAEd, has been teaching adult learners for over 20 years. She has taught online over 15 years, specializing in writing, communications, and small business applications. Janie directs the Center for Writing Excellence where she offers writing, editing, and formatting services for writers. She has been published in several newspapers and magazines as well as multiple online sites. She teaches communication, business strategy, leadership, and management courses. Janie has published a book "Develop and Deliver an Online Class." This is the third book she has written about writing and teaching online. She also has published a novel and an anthology of short stories.