How to Communicate Effectively as a Manager
Managers who communicate effectively will have employees who understand what their roles are in the company. Creating expectations and then communicating those expectations effectively will minimize conflict and misunderstanding. The following tips will help you communicate with your subordinates more effectively.
- Provide communication in various modes. People learn in multiple ways, so a good manager will take advantage of this and present expectations using both visual and written methods.
- Keep cultural differences in mind. Using clear, concise language, staying away from business jargon that can be misunderstood, and learning what kind of non-verbal signals can be misinterpreted will help managers communicate more effectively in a diverse workplace.
- Recognize potential conflict. Think about issues that may end in conflict and act proactively. Managers should not take sides, should listen carefully, and encourage employees to ask for help when conflict arises.
- Model effective communication techniques. Speak authoritatively, not dictatorially. Show competence by speaking confidently, maintaining eye contact, and using firmness appropriately.