How to Build Rapport
The key to effective communication in the workplace is the ability to build rapport with those you are communicating with. The following tips will help you build good working rapport with your colleagues.
- Establish common ground. Ask questions as ice breakers to discover areas where commonalities lie. Listen to the conversation and pick up on things you have in common.
- Pay attention to non-verbal cues. When meeting someone for the first time, be aware of how they are standing or sitting. Do not intimidate them by standing over them or looking down at them. Put yourself at the same level if possible.
- Be receptive, friendly, and interested. Keep your attention focused on the other person, engage in the conversation, and be open to new ideas and opinions.
- Be yourself. Oscar Wilde once said, “Be yourself; everyone else is already taken.” This is good advice. Always be genuine and offer genuine compliments when appropriate.
- Don’t try too hard. People will not be receptive to someone who is overly friendly (fake) or pushy. Let the relationship build naturally.
- Be aware of the circumstances of the meeting. In other words, dress appropriately, understand the culture of the organization, and try to fit in without changing who you are.