This Windows 7 training is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.
The course helps candidates prepare for Exam 70-685, the final requirement for the Enterprise Desktop Support Technician (EDST) professional credential.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Experience in the following is required for this Windows class:
Courses that can help you meet these prerequisites: