Customer Service Training

  4.8 out of 5 based on 82 Ratings

Whether you're looking for customized in-person Customer Service training for a private group or a public online Customer Service class you can join, Webucator has the solution for you.

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Customer Service Training

- $325.00

If your team needs to learn to provide better customer service, then this customer service course is for you. You will learn what great customer service is, how to interact positively with both internal and external customers, how to better communicate with your customers and how to create, implement and monitor customer service standards. This customer service course is applicable to people in all industries.

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Customer Service over the Telephone

- $325.00

If you or your team primarily interacts with your customers on the phone, then this customer service training class is for you. You will learn to listen and to ask questions to better understand your customers' needs so you can provide great customer service over the phone. In this customer service course you will learn how to greet customers, how to master voice inflection, how to manage objections, deliver bad news, and more.

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What people say about our training

Webucator is AWESOME!
Dave Kuehl
I feel like I am now more prepared to avoid conflicts and complaints because I have a better understanding of communication styles. Even better, I can use this course to improve my interactions with people outside of the workplace.
Ashton Williams
Atlanta Models and Talent
The Customer Service class is interactive and engaging. I would suggest it to anyone with a career in customer service. Excellent Course!
Fran Mosley
Freight Capital
I would recommend this course for any company.
Mary Steffan
Lumiere Laser & Vein Center

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing


Students who have taken Instructor-led Training


Organizations who trust Webucator for their Instructor-led training needs


Satisfaction guarantee and retake option


Students rated our Customer Service trainers 9.53 out of 10 based on 82 reviews

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