Customer Service Training

  4.8 out of 5 based on 89 Ratings

Looking for Customer Service training with a live instructor? Webucator's private Customer Service classes can be delivered at your office or online. Our public Customer Service classes run monthly.

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Customer Service Training

- $325.00

If your team needs to learn to provide better customer service, then this customer service course is for you. You will learn what great customer service is, how to interact positively with both internal and external customers, how to better communicate with your customers and how to create, implement and monitor customer service standards. This customer service course is applicable to people in all industries.

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Customer Service over the Telephone

- $325.00

If you or your team primarily interacts with your customers on the phone, then this customer service training class is for you. You will learn to listen and to ask questions to better understand your customers' needs so you can provide great customer service over the phone. In this customer service course you will learn how to greet customers, how to master voice inflection, how to manage objections, deliver bad news, and more.

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What people say about our training

The class is a must have if you are a loyal employee looking to improve productivity within your organization.
Sheila Lofton
The Permanente Medical Group
The trainer was fabulous. Engaging, knowledgeable and entertaining while still being effective!
Jennifer (Joey) Evans
Salesforce.com
I feel like I am now more prepared to avoid conflicts and complaints because I have a better understanding of communication styles. Even better, I can use this course to improve my interactions with people outside of the workplace.
Ashton Williams
Atlanta Models and Talent
This class helped me a lot and I will be taking more as needed. I no longer need to look elsewhere for a place to learn.
Janet Bergeron
Farsouth Investments

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,490

Students who have taken Instructor-led Training

11,769

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.55

Students rated our Customer Service trainers 9.55 out of 10 based on 89 reviews

Contact Us or call 1-877-932-8228