Customer Service Training

  4.8 out of 5 based on 82 Ratings

Whether you're looking for customized in-person Customer Service training for a private group or a public online Customer Service class you can join, Webucator has the solution for you.

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Customer Service Training

- $325.00

If your team needs to learn to provide better customer service, then this customer service course is for you. You will learn what great customer service is, how to interact positively with both internal and external customers, how to better communicate with your customers and how to create, implement and monitor customer service standards. This customer service course is applicable to people in all industries.

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Customer Service over the Telephone

- $325.00

If you or your team primarily interacts with your customers on the phone, then this customer service training class is for you. You will learn to listen and to ask questions to better understand your customers' needs so you can provide great customer service over the phone. In this customer service course you will learn how to greet customers, how to master voice inflection, how to manage objections, deliver bad news, and more.

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What people say about our training

The course is very good and should be taken by any customer service rep.
Jon Rousseau
Essco Calibration
A very effective customer service training class! I definitely recommend it.
Mark Stenger
YouDecide.com
I could not ask for more. Perfect choice of class materials, easy to follow web conferencing and Fantastic instructor! Thank you!
Rejane Guimaraes
Bio-Rad Laboratories
I was very pleased with the class. I would highly recommend this to anyone looking for training.
Debra Rogers
Essco Calibration

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,023

Students who have taken Instructor-led Training

11,715

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.53

Students rated our Customer Service trainers 9.53 out of 10 based on 82 reviews

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