Customer Service Training

  4.8 out of 5 based on 122 Ratings

Looking for Customer Service training with a live instructor? Webucator's private Customer Service classes can be delivered at your office or online. Our public Customer Service classes run monthly.

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Customer Service Training

- $445.00

If your team needs to learn to provide better customer service, then this customer service course is for you. You will learn what great customer service is, how to interact positively with both internal and external customers, how to better communicate with your customers and how to create, implement and monitor customer service standards. This customer service course is applicable to people in all industries.

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Customer Service over the Telephone

- $445.00

If you or your team primarily interacts with your customers on the phone, then this customer service training class is for you. You will learn to listen and to ask questions to better understand your customers' needs so you can provide great customer service over the phone. In this customer service course you will learn how to greet customers, how to master voice inflection, how to manage objections, deliver bad news, and more.

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What people say about our training

The Customer Service Training provided by Webucator was an excellent way for our team to evaluate our performance. It showed us ways we can improve and helped us acknowledge areas in which we already provide great service. Everyone left the meeting with at least two action items they could implement right away.
Marci Kirk
American Veterinary Medical Association
Webucator is great and my instructor really went beyond teaching and applied real life situations.
Alison Hanna
Insurance board
Well structured and a fun environment to learn something new!
Kay Anna Boykin
YourIT
Happy Together with Webucator!!
Jason Quintana
OpenTV

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

62,275

Students who have taken Instructor-led Training

11,814

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.63

Students rated our Customer Service trainers 9.63 out of 10 based on 122 reviews

Contact Us or call 1-877-932-8228