Customer Service Training

  4.8 out of 5 based on 122 Ratings

Looking for Customer Service training with an expert live instructor? We have trained 62,586 students from 11,834 organizations. Where? Webucator's private Customer Service classes can be delivered at your office anywhere in the world or online with a live instructor. Our public Customer Service classes run monthly.

Customer Service Training

- $445.00

If your team needs to learn to provide better customer service, then this customer service course is for you. You will learn what great customer service is, how to interact positively with both internal and external customers, how to better communicate with your customers and how to create, implement and monitor customer service standards. This customer service course is applicable to people in all industries.

Next Live Class:

Customer Service over the Telephone

- $445.00

If you or your team primarily interacts with your customers on the phone, then this customer service training class is for you. You will learn to listen and to ask questions to better understand your customers' needs so you can provide great customer service over the phone. In this customer service course you will learn how to greet customers, how to master voice inflection, how to manage objections, deliver bad news, and more.

Next Live Class:

More Customer Service Courses

What people say about our training

The approach of teaching was real and fun! Covering the fundamentals as well as teaching the real tactics. Keep up the good sessions ! :)
Param Upadhyay
Check Point Software Technologies, Inc.
The Customer Service class is interactive and engaging. I would suggest it to anyone with a career in customer service. Excellent Course!
Fran Mosley
Freight Capital
The Customer Service Training provided by Webucator was an excellent way for our team to evaluate our performance. It showed us ways we can improve and helped us acknowledge areas in which we already provide great service. Everyone left the meeting with at least two action items they could implement right away.
Marci Kirk
American Veterinary Medical Association
I was very pleased with the class. I would highly recommend this to anyone looking for training.
Debra Rogers
Essco Calibration

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

63,660

Students who have taken Instructor-led Training

11,906

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.63

Students rated our Customer Service trainers 9.63 out of 10 based on 122 reviews

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