Techie and User Leadership

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Awesome instructor! I'm so glad to have found Webucator and all the wonderful resources (instructors and reference links) they provide.
Daina Mirsch
Alaska Center for the Performing Arts, Inc.
Great training session! Very thorough and insightful.
Allison Griffith
Surescripts
The information covered was exactly what I needed to perform better in my job.
April Mooney
Homestar Financial Corp
Enjoyed the MS Project Training. I will now be able to take full advantage of MS Project's capability.
Tennille Cooley
The Coca-Cola Company

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing

64,155

Students who have taken Instructor-led Training

11,950

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.30

Students rated our trainers 9.30 out of 10 based on 30,188 reviews

Contact Us or call 1-877-932-8228