Techie and User Leadership

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

80,365

Students who have taken Live Online Training

15,554

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.39

Students rated our trainers 9.39 out of 10 based on 4,943 reviews

An excellent place to go for my online training needs. Very organized and provided me with an excellent instructor!

Heru Sutjahjo, University System of Maryland
Clarksville MD

I have taken several online classes, but this instructor-led one finally got the information to make sense in my head.

Sharon Logan, Henrico County Public Library
Richmond VA

Overall, the class was easy to follow, and very informative. The teacher was knowledgeable and very helpful.

Jonda Faucher, Asurion
Nashville TN

Great class with a lot of demos to apply the learning.

Tim Schaefer, The Boeing Company
Chicago IL

Contact Us or call 1-877-932-8228