Techie and User Leadership

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

76,130

Students who have taken Live Online Training

15,315

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.40

Students rated our trainers 9.40 out of 10 based on 5,230 reviews

The best instructor ever!!

Leanna Garner, tml

The training provided by Webucator was fantastic. I used what I learned in class immediately following the first day of instruction. The guided hands-on instruction matched my learning style perfectly.

Mark Scheitlin, DigitalGlobe
Longmont CO

The course material and the instructor reinforced the concepts that I had been reading about and did a wonderful job of translating those concepts into my everyday work world.

Mike Laborde, Lane County
Eugene OR

The classroom was very comfortable and I did not feel rushed. I will recommend this class to colleagues. The manual and sample databases are great and they help reinforce what you learn. They will be a nice reference tool in the future as I start to use Access. I now have a better understanding of Access basics and feel comfortable moving forward to the next class.

Karita Watters, Health Carousel LLC
Cincinnati OH

Contact Us or call 1-877-932-8228