Techie and User Leadership

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

This is my second time using Webucator. The instruction is always top notch! The instructors are knowledgeable and have real world experience. I would recommend this for anyone that needs training.
Juan Aleman
Social Security Administration
The instructor's pace, approach and material were engaging and challenging without being out of reach. I learned a lot.
Brennan Bouma
Orange County Asset Management
I found the class to be structured well and the instructor was willing to adjust the pace of the class to meet my needs. I have a much better understanding of all topics covered and will consider taking additional classes in the future.
William Coleman
The Shoe Hive
The best instructor ever!!
Leanna Garner
tml

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

61,793

Students who have taken Instructor-led Training

11,791

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 28,758 reviews

Contact Us or call 1-877-932-8228