Techie and User Leadership

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

I thought it was excellent - very concise and not overwhelming.
Dale Balcita
Daylight Solutions
Excellent training with professional trainer.
Sean Kelly
Defense Technical Information Center
I was amazed at how helpful class was. I didn't expect to learn so well from a web class. My instructor was extremely knowledgable and helpful.
Laura Bosley
qualcomm
This class definitely met my expectations and a little more. As an added bonus we used my company's web site as a reference for some of the things we were talking about in class. Wonderful!
Amy De Bard
KPMG LLP

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

60,501

Students who have taken Instructor-led Training

11,679

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.28

Students rated our trainers 9.28 out of 10 based on 28,421 reviews

Contact Us or call 1-877-932-8228