Techie and User Leadership

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

The ability to motivate, communicate, stimulate, and appreciate your staff and user community is key to your success as a technical manager. This Techie and User Leadership training class discusses how to motivate your staff, manage key staff issues, and gain the support and trust of the users that your technology supports.

Goals
  1. Learn how to motivate, manage, communicate, stimulate, and appreciate your staff.
  2. Gain insights into working with the business-user community.
  3. Understand the advantages and challenges when implementing new technologies.
Outline
  1. Motivating Techies
    1. Techies Are People Too
    2. Not All Techies Are Alike
    3. Expanding Skill Sets
    4. Providing Mental Stimulation and Recognition of Work
  2. Managing Techies
    1. Cross-training
    2. Hiring Contractors vs. New Employees
    3. Nightly Support Rotation
    4. Shifted Workday Schedules
  3. Managing Users
    1. Understanding Business Priorities
    2. Dealing with Contradictory IT Goals
    3. Technology Steering Committees
    4. Importance of Transparency and Project Reporting
  4. Implementing New Technologies
    1. Deciding What Technologies to Implement
    2. Introducing New Technologies
    3. The Positive and Negative Implication of Introducing New Technologies
  5. Managing Multiple Locations
    1. Managing Multi-location Staffs
    2. Managing Multi-country Staffs
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

81,676

Students who have taken Live Online Training

15,640

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.39

Students rated our trainers 9.39 out of 10 based on 4,781 reviews

Really enjoyed the Webucator system and how the class was delivered.

Curtis Corder, Xcel Energy
Lubbock TX

I would recommend this course for new users who are looking to gain fast track understanding of the features available within Basecamp.

Dennis Brown, Weiler Corporation
Cresco PA

Great class with a lot of demos to apply the learning.

Tim Schaefer, The Boeing Company
Chicago IL

The course content was very helpful & the way the instructor taught was easy to follow. I felt very comfortable asking her to repeat something if I didn't catch it the first time. It progressed at a nice rate - I didn't feel overwhelmed. The instructor's passion for the program is inspiring...the way she teaches makes you want to learn more & more.

Cara Groves, Push Designer
Pickering ON

Contact Us or call 1-877-932-8228