New IT Manager Essentials

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Goals
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

77,549

Students who have taken Live Online Training

15,389

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.39

Students rated our trainers 9.39 out of 10 based on 5,225 reviews

Webucator training is essential for implementing new technology such as InfoPath/SharePoint integration.

Carolyn Miller, S. C. Johnson and Son, Inc.
Racine WI

This course taught me exactly what I needed using real life examples. I now have the knowledge to be successful at work.

Joshua Tominski, Priority Health
Wyoming MI

Being my first online class I was very hesitant about this environment, but this was truly a good experience. The instructor was knowledgeable, understanding and patient.

Kris Wallace, Howco Corp
Houston TX

Great course. Great teaching. Thanks for the course. Really helpful.

lakshmi kollepara, First Data

Contact Us or call 1-877-932-8228