New IT Manager Essentials

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

This is definitely the best instructor led private class that I have taken in my career in IT.
Reed Frost
Public Consulting Group
Webucator was willing to go the extra distance in meeting and exceeding my expectations both on price and content of the class.
Adib Abrahim
American Airlines
I thought the class was very informative and I learned a lot of great tips!
Samantha Becker
WALKOWIAK ELECTRIC INC
Instructor was fantastic. Learned everything I wanted to know about PowerPoint and will be practicing tomorrow at work on already existing and new presentations.
Pam Tetley
SunGard

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

64,157

Students who have taken Instructor-led Training

11,950

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.30

Students rated our trainers 9.30 out of 10 based on 30,188 reviews

Contact Us or call 1-877-932-8228