New IT Manager Essentials

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Goals
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

80,130

Students who have taken Live Online Training

15,540

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.38

Students rated our trainers 9.38 out of 10 based on 4,997 reviews

The online instructor led course was very well organized. The instructor was knowledgeable, the exercises were clear, concise, and were very relevant to the concepts being covered. I was very impressed with the course. It gave a very good introduction to Objective C.

Sheri Green, Fox Networks Group
Newbury Park CA

I really like Webucator. Instructors are very knowledgeable and adapt to the way the class is going depending on the attendees. A lot of good stuff and tips.

Gerardo Melendrez, The Magic Software
Henderson NV

I found the class to be structured well and the instructor was willing to adjust the pace of the class to meet my needs. I have a much better understanding of all topics covered and will consider taking additional classes in the future.

William Coleman, The Shoe Hive
Cincinatti OH

This class provided exactly what I needed - an introduction, with explanations and exercises. The instructor was very knowledgeable and attentive to our needs. She did a great job of explaining everything.

Jana Avery, University of North Carolina at Charlotte
Charlotte NC

Contact Us or call 1-877-932-8228