New IT Manager Essentials

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Goals
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

This was the first class I've attended using the live, instructor-led, webcast method. It was very good and Webucator made it easy to set up and use the interface. The instructor was knowledgeable and engaging and the small class size made it easy to get individualized assistance. Thanks!
George McKee
Bell Helicopter Textron, Inc.
Class and instructor exceeded my expectations! Ready to book another one!
Kendra Bullard
DART
The instructor did a great job meeting our needs!
Keith Lineberry
NetIQ Corporation
Webucator online training using WebEx works great! There seem to actually be fewer technical difficulties and disruptions overall than in traditional class trainings. Group discussions work well and the ability to share and display other trainee screens can help the whole class. Not having to travel to a training center was also a bonus!
Paul Gettmann
LexisNexis

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

62,921

Students who have taken Instructor-led Training

11,864

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 29,583 reviews

Contact Us or call 1-877-932-8228