New IT Manager Essentials

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Location

Public Classes: Delivered live online via WebEx and guaranteed to run . Join from anywhere!

Private Classes: Delivered at your offices , or any other location of your choice.

Course Topics
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

What people say about our training

Great class to learn about Excel. It will increase productivity in your daily work.
Vikas Gupta
Samsung
I learned so much from this course. Having been a PPT user for many years, I was hoping to see what was new in the latest versions. However, I am happy to say that I've come away with tips to do things that I've been doing for years in a new and more efficient manner. The instructor was great, the course informative and I came out of the class excited for my next project!
Joanne Cochrane
Harvard Pilgrim Health Care Institute
Every single minute spent, was a minute I learned something.
Alejandro Ross
Experian
Not only did they provide me with everything I needed, they were so friendly and patient too. I would use Webucator again for any additional courses I needed to take, hands down.
Kelly Johnson
UnitedHealthcare

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64,430

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Satisfaction guarantee and retake option

9.30

Students rated our trainers 9.30 out of 10 based on 30,402 reviews

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