New IT Manager Essentials

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors
Overview

This New IT Manager Essentials training class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.

Goals
  1. Understand important first line manager concepts, pitfalls, challenges.
  2. Gain awareness of communication responsibilities and techniques.
  3. Gain insights into manager level politics and important alliances.
Outline
  1. Welcome to Management
    1. Caring about Your Group
    2. What Does Having Kids Have To do with It?
    3. The Importance of Good Judgment and Interpersonal Skills
    4. The Importance of Treating Your New Staff Members with Respect
  2. Management Realities
    1. Congratulations -- Now You Get to Manage Your Friends
    2. Dress Code
    3. The "Management Fish Tank
    4. Email-the Do's and Don'ts
    5. Other Managers Are Now Your Peers
  3. Communication Is King
    1. Acting as Chief Cheerleader for Your Department
    2. Communicating to Upper Management, Your Peers, and Your Staff
    3. Working with Corporate Finance and Human Resources
  4. User Politics
    1. Your Business Peers-Really Peers?
    2. o
    3. Getting Dotted Line Resources>
    4. Having a Dotted Line Manager
    5. Saying No to Your Business User
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

81,719

Students who have taken Live Online Training

15,642

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.40

Students rated our trainers 9.40 out of 10 based on 4,753 reviews

Very solid and informative. The instructor is very patient and understanding.

Yiu Wa Tso, Travel Impressions
Farmingdale NY

This was a great introductory SQL course.

Geoffrey Howard, Match.com
Dallas TX

Definitely recommend this class if you are considering using Basecamp. Very helpful and stress-free!

Ashley Falk, Element Group
Virginia Beach VA

A very comprehensive class for the time allotted.

Jason Ruark, E&J Gallo
Modesto CA

Contact Us or call 1-877-932-8228