Leading IT Professionals

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors

Live Online Training

$595.00
or 1 vouchers
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

Upcoming Classes

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Overview

A "Knowledge Worker" is best described as a person who works more with his/her mind than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to lead, manage, and grow the knowledge workers within IT organizations in all types of IT oriented professions.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

78,707

Students who have taken Live Online Training

15,455

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.39

Students rated our trainers 9.39 out of 10 based on 5,157 reviews

The SharePoint 2010 training was very informative and exactly what we were looking for. Our instructor was excellent and what he was able to teach us will no doubt help each of us utilize the tools we have available to do our jobs more efficiently. Great value!

Dianne Bonnette, Enbridge Energy
Cushing OK

The instructor really knows what she's talking about. She has a good sense of humor, kept my attention, and made things clear.

Ryan Milton, MVS USA
Hawthorne NJ

I would most definitely consider Webucator for future software training. It was very convenient, totally comprehensible, and absolutely great at getting me up to speed with the basics of a brand new program.

Erin Swanson, IDL Worldwide
Pittsburgh PA

I would highly recommend Webucator for your learning needs. I am a visually impaired web professional and I found it to be an excellent way to effectively learn and interact. I will definitely use them again! Great work Webucator!

Danielle LeBlanc, WWF-Canada
Toronto ON

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