Leading IT Professionals

See Course Outline

Training for your Team

1
Days
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00
or 1 vouchers
  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

Upcoming Classes

  • See More Classes

Please select a class.
Overview

A "Knowledge Worker" is best described as a person who works more with his/her mind than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to lead, manage, and grow the knowledge workers within IT organizations in all types of IT oriented professions.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

93,712

Students who have taken Live Online Training

16,151

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.45

Students rated our trainers 9.45 out of 10 based on 5054 reviews

The instructor was a great VBA trainer and knowledge source. I was able to accelerate my VBA knowledge base in just one day.

Warren Hauck, USPS

Instuctor made you feel at ease while teaching you very important information.

Debbie Brewer, LKLP CAC, Inc.
Hazard KY

The venue was outstanding, as was the instructor. The materials were very usable and serve as a great reference.

Michael Sullins, US Air Force
Forestville MD

Classes were amazingly clear and concise with a professional instructor. As a first time user of Photoshop, I felt totally at ease with the instructions and examples.

Pete Crabtree, Waukesha-Pearce Industries, Inc.
Houston TX

Contact Us or call 1-877-932-8228