Leading IT Professionals

A "Knowledge Worker" is best described as a person who works more with his/her mind than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to lead, manage, and grow the knowledge workers within IT organizations in all types of IT oriented professions.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00 or 1 vouchers

Upcoming Classes

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  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

What people say about our training

My learning experience was flexibly tailored to fit my particular needs of managing websites and understanding the languages of website development. The course material is content rich and I was given extra material for future reference ...Thanks!
Rob Rogers
devi mandir
This is my first time utilizing live on-line training as opposed to a classroom environment. I can say without a doubt that Webucator has made a believer out of me to stay with this medium for training! I think it is much more conducive to retaining the materials and the screen presented materials are clear and informative
Tom West
Corizon Health
The instructor was very capable and effective in her delivery. She made what could have been a difficult subject easy to comprehend.
Pat Bynoe-Clarke
Caribbean Utilities Company, Ltd
Great way to get that extra edge in formula and parameter setting functionality - this should be required training for anyone using Crystal!
Nancy Fernandes
BayCoast Bank

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing

60,296

Students who have taken Instructor-led Training

11,645

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.28

Students rated our trainers 9.28 out of 10 based on 28,200 reviews

Contact Us or call 1-877-932-8228