Leading IT Professionals

A "Knowledge Worker" is best described as a person who works more with his/her mind rather than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to help you learn to lead, manage, and grow the knowledge workers within your IT organization.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00 or 1 vouchers

Upcoming Classes

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  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

What people say about our training

I really enjoyed taking this course and would recommend it to anyone who wants to know how to use FrameMaker.
Mary Pat Thoma
Draeger Safety
This course was impressive. In less than five days I went from absolutely zero knowledge about XML to feeling comfortable working with rather advanced code.
Abraham Lewis
PAE
I lucked out and got a one on one so I learned far more than normal. Excellent instructor!! Thanks!!
Nancy Davis
ERA Elite Group, Realtors
I learned more useful information than I have ever gotten from any other similar course by any vendor. Even though I consider myself an advanced level user, I learned things that I can apply not only to Project, but also other MS Office tools. It moved well -- just the right pace.
Deane Williams
DoD OIG

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing

61,415

Students who have taken Instructor-led Training

11,763

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 29,277 reviews

Contact Us or call 1-877-932-8228