A "Knowledge Worker" is best described as a person who works more with his/her mind rather than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.
This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to help you learn to lead, manage, and grow the knowledge workers within your IT organization.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
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