Leading IT Professionals

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Training for your Team

1
Days
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00
or 1 vouchers
  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

Upcoming Classes

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Overview

A "Knowledge Worker" is best described as a person who works more with his/her mind than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to lead, manage, and grow the knowledge workers within IT organizations in all types of IT oriented professions.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

98,438

Students who have taken Live Online Training

16,254

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.44

Students rated our trainers 9.44 out of 10 based on 5036 reviews

Great pace to the training, 2 days well spent.

Brian Mokaya, Ideaca Knowledge Services
Toronto ON

The instructor was just the greatest on-line instructor I have ever had to work with. She took the time to actually let us speak and ask as many questions as we all had. The class size was small too and perfect!!! I will taking another class with Webucator soon!

Erica Lelis, Mine Safety Appliances
Pittsburgh PA

Webucator's Introduction to SQL Training class provided a great start to learning SQL in an easy-to-learn manner.

Robert Ronas, Colorado Springs Utilities
Colorado Springs CO

The instructor was patient yet kept the class moving. Materials were outstanding. The class provided just what I was looking for in the next step to growing in my ability to better utilize the power of Excel.

Joseph Noland, BlueForce, Inc.
Hampton VA

Contact Us or call 1-877-932-8228