Leading IT Professionals

A "Knowledge Worker" is best described as a person who works more with his/her mind rather than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to help you learn to lead, manage, and grow the knowledge workers within your IT organization.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Training for your Team

Length: 1 Day
  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors

Training for Yourself

$595.00 or 1 vouchers

Upcoming Classes

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  • Live Online Training
  • For Individuals
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

What people say about our training

Excellent class. With the instructor's constant attention to student questions, you easily forget you are in an online training environment. It felt like a classroom to me.
Julie Kennedy
n/a
10/10 would take courses again.
David Beltran
Proctor Financial, Inc.
I can't believe how much I learned in such a short period of time. After the first day I was able to write my first report from my database with ease. This is truly one of the best classes I've taken.
Amy Hefner
Columbia Valley Community Health
I really enjoyed taking this course and would recommend it to anyone who wants to know how to use FrameMaker.
Mary Pat Thoma
Draeger Safety

No cancelation for low enrollment

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Registered Education Provider (R.E.P.)

GSA schedule pricing

60,915

Students who have taken Instructor-led Training

11,706

Organizations who trust Webucator for their Instructor-led training needs

100%

Satisfaction guarantee and retake option

9.29

Students rated our trainers 9.29 out of 10 based on 28,845 reviews

Contact Us or call 1-877-932-8228