Leading IT Professionals

Customized Onsite Training

1
Days
  • Customized Content
  • For Groups of 5+
  • Online or On-location
  • Expert Instructors

Live Online Training

$595.00
or 1 vouchers
  • Live Online Training
  • Expert Instructors
  • Guaranteed to Run
  • 100% Free Re-take Option
  • 1-minute Video

Upcoming Classes

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Overview

A "Knowledge Worker" is best described as a person who works more with his/her mind than with his/her hands, uses trained judgment and creativity as part of his/her job, and uses professional expertise and acquired knowledge to perform needed tasks. This, in fact, is virtually everyone in IT.

This Managing Knowledge Workers training class provides unique insights, strategies, and techniques specifically designed to lead, manage, and grow the knowledge workers within IT organizations in all types of IT oriented professions.

Goals
  1. Understand methods and techniques to maximize your organization's bench strength.
  2. Gain the knowledge required to navigate key roadblocks and challenges related to implementing bench strength initiatives.
Outline
  1. Having the Right Questions, Not All the Answers.
  2. Making Decisions Using the Knowledge of Others.
  3. Measuring Output and Outcome, not Process.
  4. Ideal Knowledge Worker Environment .
  5. Goal Setting.
  6. Hiring.
  7. Expectation Setting.
  8. On-boarding Techniques.
  9. Giving praise.
  10. Facilitating employee growth.
  11. Employee challenges.
  12. Management Time vs. Knowledge Worker Time.
  13. Zone-Based Staff Prioritization.
  14. Multi-Tasking vs. Single-Tasking.
  15. The Three Parts of Every Job.
  16. Macro vs. Micro Management.
  17. Knowledge Worker Marketability Issues.
  18. Coaching and Mentoring without Topical Knowledge.
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

No cancelation for low enrollment

Certified Microsoft Partner

Registered Education Provider (R.E.P.)

GSA schedule pricing

76,057

Students who have taken Live Online Training

15,320

Organizations who trust Webucator for their training needs

100%

Satisfaction guarantee and retake option

9.40

Students rated our trainers 9.40 out of 10 based on 5,229 reviews

This class helped me understand the basics of ActionScript along with some advanced techniques. I was definitely happy with the overall experience.

Jeff Schniers, Sterling Ledet & Associates
Flint MI

Great class and very intuitive. I will definitely apply the tools learned towards improving the efficiency of my daily work. I highly recommend the course.

Tae Chang, Samsung SDI
San Francisco CA

Instructor was superb in guiding the class through a ton of material.

John Wlaiko, Clearview Consultants Inc.
Toronto ON

State of the art online instruction.

Sasikala Sridhar, SRP
Tempe AZ

Contact Us or call 1-877-932-8228