The implementation of the IT Infrastructure Library (ITIL) and how it is delivered to its customers, referred to as IT Service Management (ITSM), can be greatly enhanced through the advancement of IT soft skills, business skills, and industry knowledge. This ITIL Soft Skills Training class contains topics specifically selected to help you and your team enhance the effectiveness of your ITIL initiatives and, most important, user satisfaction and the service value IT provides to the organization it serves.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.44 out of 10 based on 5036 reviews
Great instructor. Very clear and concise. Instructor took his time and made sure we understood the topics.
Roberto Zayas, City Harvest inc.
Most of the time, we were typing in our IDEs and loading our own code in our browsers. It was real hands-on practice, and that's great for my learning style. The instructor was always there and willing to jump in and help, but was also willing to let us struggle a bit to figure things out - which helps to cement the learning. Good class!
Walter Humfeld, Boeing
Long Beach CA
This class was great.
Matthew Dunn, Mecklenburg Electric Cooperative
Chase City VA
Easy to follow instruction and course material. I would recommend this class and instructor to anyone who is interested in the development of distance learning or the Adobe Suite.
James Ocheske, DOTD CP-32
Ft Benning GA