The implementation of the IT Infrastructure Library (ITIL) and how it is delivered to its customers, referred to as IT Service Management (ITSM), can be greatly enhanced through the advancement of IT soft skills, business skills, and industry knowledge. This ITIL Soft Skills Training class contains topics specifically selected to help you and your team enhance the effectiveness of your ITIL initiatives and, most important, user satisfaction and the service value IT provides to the organization it serves.
14 PMI® PDUs
Webucator is a Registered Education Provider approved by PMI® to issue 14 professional development units for the successful completion of this course.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Instructor-led Training
Organizations who trust Webucator for their Instructor-led training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.29 out of 10 based on 29,101 reviews