The implementation of the IT Infrastructure Library (ITIL) and how it is delivered to its customers, referred to as IT Service Management (ITSM), can be greatly enhanced through the advancement of IT soft skills, business skills, and industry knowledge. This ITIL Soft Skills Training class contains topics specifically selected to help you and your team enhance the effectiveness of your ITIL initiatives and, most important, user satisfaction and the service value IT provides to the organization it serves.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.45 out of 10 based on 5017 reviews
A great combination of basics with the tricks we would never learn on our own!
Rob Sims, Merrill Lynch
Wow! Knowledgeable instructor with relevant and real world knowledge!! I feel above the power curve after that class!
Wendy James, Department of Veterans Affairs
I would not hesitate to take another course with Webucator. Training was great!
Gayle Nybo, Midwest Assistance Program
New Prague MN
This class exceeded my expectations. The instructor was excellent. He was knowledgeable and a great communicator (with a very clear, terrific voice which was a big plus for online classes). This was my first online class and I enjoyed it more than expected.
Sophie Wong, Legislative Data Center