The implementation of the IT Infrastructure Library (ITIL) and how it is delivered to its customers, referred to as IT Service Management (ITSM), can be greatly enhanced through the advancement of IT soft skills, business skills, and industry knowledge. This ITIL Soft Skills Training class contains topics specifically selected to help you and your team enhance the effectiveness of your ITIL initiatives and, most important, user satisfaction and the service value IT provides to the organization it serves.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.45 out of 10 based on 5098 reviews
Even as an experienced PowerPoint user, I learned something new at every turn of this course. Strongly recommended!
Margaret Snape, The Boeing Company
I've used Dreamweaver before, but never had the background in HTML. This was exactly what I needed -- now I can see the big picture.
Carol Youtz, ExecuTrain of Idaho
Instructor is super knowledgeable, friendly and positive!
Robert Buchinski, Kaiser Permanente
This was my second class with Webucator and both were very good. I highly recommend them.
Art Mcleod, Contitech