Emotional Intelligence for Business Professionals

Emotional Intelligence for Business Professionals

Course Length:
Delivery Methods:
Course Topics
  • Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
  • Assess and develop your personal emotional intelligence competencies.
  • Assess and develop your social emotional intelligence competencies.
  • Practice emotional intelligence in common workplace scenarios.
Course Overview

In this Emotional Intelligence for Business Professionals class, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.

Course Outline
  1. Recognizing the Benefits of Emotional Intelligence
    1. Define Emotional Intelligence
    2. Recognize EQ's Impact on Work Experience
  2. Increasing Your Personal Emotional Intelligence in the Workplace
    1. Develop Your Level of Self-Awareness
    2. Develop Your Self-Regulation Skills
    3. Develop Your Motivation
  3. Increasing Your Social Emotional Intelligence in the Workplace
    1. Develop Your Empathy
    2. Develop Your Social Skills
  4. Practicing Emotional Intelligence in the Workplace
    1. Practice Emotionally Intelligent Leadership
    2. Build an Emotionally Intelligent Team
    3. Manage Change
    4. Manage Conflict
    5. Coach for Performance
Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

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  • Private Class for your Team
  • Online or On-location
  • Customizable
  • Expert Instructors
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