Knowing how to recognize, understand, and intervene effectively in conflict situations is a critical career-enhancing skill. This may be through conflict resolution techniques, structured difficult conversations, or a combination of the two.
This class discusses how to understand, avoid, and resolve conflict, as well as conversational tips and techniques and how to properly prepare for difficult conversation using the ALERT process to maximize conversational effectiveness.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Well worth the time and cost!
Danielle Cuthbert, 3PV- Third Party Verification
Altamonte Springs FL
Outstanding customer service and training from start to finish! I would recommend Webucator to anyone!
Amber Goetz, WFG
This course allowed me to take my skills to the next level. Pivot Tables are my new best friend.
Jason Early, NICE
Costa Mesa CA
I started out afraid of EDD's and ended confident and knowing where I can easily save days with my own projects.
Nancy DeHaas, SIEMENS
No cancelation for low enrollment
GSA schedule pricing
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