Knowing how to recognize, understand, and intervene effectively in conflict situations is a critical career-enhancing skill. This may be through conflict resolution techniques, structured difficult conversations, or a combination of the two.
This class discusses how to understand, avoid, and resolve conflict, as well as conversational tips and techniques and how to properly prepare for difficult conversation using the ALERT process to maximize conversational effectiveness.
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
No cancelation for low enrollment
GSA schedule pricing
Students who have taken Live Online Training
Organizations who trust Webucator for their training needs
Satisfaction guarantee and retake option
Students rated our trainers 9.44 out of 10 based on 4998 reviews
Extremely helpful course. Great instructor!
Steve Dorsey, Blue Cross Blue Shield of Florida
The instructor was great. The pace of the class was perfect.
Kelly Hayes, Methodist Hospital for Surgery
I very much enjoyed my Introductory Word 2010 training. I didn't expect I would get to be the only student in my class.
Marthanne Glenn, n/a
Silver Spring MD
This course was extremely helpful and productive! It exceeded my expectations. I would recommend to anyone, and will most likely take another course from Webucator.
Lauren Hettema, Gray Whale
Santa Barbara CA