CompTIA A+ Certification Training

Delivery Options

• Live Online Training - Public Class (5 days): $1,725.00 (Register)

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• Customized Onsite Training (5 days): Request a Proposal

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Class Description

Class Overview

Class Goals

• Learn to identify the components of standard desktop personal computers.
• Learn to identify fundamental components and functions of personal computer operating systems.
• Learn to identify best practices followed by professional personal computer technicians.
• Learn to install and configure computer components.
• Learn to install and configure system components.
• Learn to maintain and troubleshoot peripheral components.
• Learn to troubleshoot system components.
• Learn to install and configure operating systems.
• Learn to maintain and troubleshoot installations of Microsoft Windows.
• Learn to identify network technologies.
• Learn to install and manage network connections.
• Learn to support laptops and portable computing devices.
• Learn to support printers.
• Learn to identify personal computer security concepts.
• Learn to support personal computer security.

Class Outline

1. Personal Computer Components
   1. Personal Computer Components
   2. System Unit Components
   3. Storage Devices
   4. Personal Computer Connection Methods
2. Operating System Fundamentals
   1. Personal Computer Operating Systems
   2. Windows User Interface Components
   3. Windows File System Management
   4. Windows System Management Tools
3. PC Technician Professional Best Practices
   1. Tools of the Trade
   2. Electrical Safety
   3. Environmental Safety and Materials Handling
   4. Perform Preventative Maintenance
   5. Diagnostics and Troubleshooting
   6. Professionalism and Communication
4. Installing and Configuring Peripheral Components
   1. Install and Configure Display Devices
   2. Install and Configure Input Devices
   3. Install and Configure Adapter Cards
   4. Install and Configure Multimedia Devices
5. Installing and Configuring System Components
   1. Install and Configure Storage Devices
   2. Select and Install Power Supplies
   3. Select and Install Memory
   4. Select, Install, and Configure CPUs and Cooling System Units
   5. Install and Configure System Boards
6. Maintaining and Troubleshooting Peripheral Components
   1. Troubleshoot Display Devices
   2. Maintain and Troubleshoot Input Devices
   3. Troubleshoot Adapter Cards
   4. Troubleshoot Multimedia Devices
7. Troubleshooting System Components
   1. Troubleshoot Storage Devices
   2. Troubleshoot Power Supplies
   3. Troubleshoot Memory
   4. Troubleshoot CPUs and Cooling Systems
   5. Troubleshoot System Boards
8. Installing and Configuring Operating Systems
   1. Install Microsoft Windows
   2. Upgrade Windows
   3. Add Devices to Windows
   4. Optimize Windows
9. Maintaining and Troubleshooting Microsoft Windows
   1. Operating System Utilities
   2. Back Up Microsoft Windows
   3. Troubleshoot Microsoft Windows
   4. Recover Microsoft Windows
10. Network Technologies
    1. Network Concepts
    2. Network Communications
    3. Network Connectivity
    4. Internet Technologies
11. Installing and Managing Network Connections
    1. Create Network Connections
    2. Install and Configure Web Browsers
    3. Maintain and Troubleshoot Network Connections
12. Supporting Laptops and Portable Computing Devices
    1. Laptop and Portable Computing Device Components
    2. Install and Configure Laptops and Portable Computing Devices
    3. Maintain and Troubleshoot Laptops and Portable Computing Devices
13. Supporting Printers
    1. Printer Technologies
    2. Printer Components
    3. Printer Processes
    4. Install and Configure Printers
    5. Maintain and Troubleshoot Printers
14. Personal Computer Security Concepts
    1. Security Fundamentals
    2. Security Protection Measures
    3. Data and Physical Security
    4. Wireless Security
    5. Social Engineering
15. Supporting Personal Computer Security
    1. Install and Configure Security Measures
    2. Maintain and Troubleshoot Security Measures

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following areas is required:

End-user skills with Windows-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away.

• Onsite and Instructor-led Online course technical requirements and setup instructions.
• WebEx system requirements for Instructor-led Online delivery option.