MOC 10533 - Deploying, Configuring, and Administering Microsoft Lync Server 2010

Delivery Options

• Customized Onsite Training (5 days): Request a Proposal

Class Description

Class Overview

Class Goals

• Learn to describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
• Learn to deploy Lync Server 2010
• Learn to configure users and rights using Role Based Access Control (RBAC)
• Learn to deploy and manage Lync 2010 clients
• Learn to configure and manage external user access using the Edge server role
• Learn to deploy basic Enterprise Voice functionality
• Learn to extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
• Learn to integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
• Learn to configure the Response Group Service, including agent groups, queues, and workflows
• Learn to configure and manage conferencing
• Learn to configure and use archiving and monitoring
• Learn to perform back up and restore of Lync Server 2010 critical data
• Learn to improve bandwidth management using Call Admission Control (CAC)
• Learn to configure and deploy Enhanced 9-1-1
• Learn to configure a Survivable Branch Server for a branch office

Class Outline

1. Features and Architecture of Microsoft Lync Server 2010
   1. Features of Lync Server 2010
   2. Architecture and Server Roles
   3. New Management Tools
2. Deploying Microsoft Lync Server 2010
   1. Preparing for Deployment
   2. Reviewing the Design Process
   3. Deploying Lync Server 2010
   4. Lab: Preparing the Environment and Deploying a Lync Server 2010 Pool
      1. Exercise 1: Preparing for Lync Server 2010
      2. Exercise 2: Configuring a Lync Server 2010 Topology
      3. Exercise 3: Publishing the Topology
      4. Exercise 4: Configuring Domain Name Server (DNS)
      5. Exercise 5: Deploying the Front End Server Role
3. Configuring Users and Rights in Microsoft Lync Server 2010
   1. Managing Lync Server 2010
   2. Role-Based Access Control
   3. Lab: Configuring Users and Rights
      1. Exercise 1:Using the Lync Server Control Panel
      2. Exercise 2: Using the Lync Server Management Shell
      3. Exercise 3: Configuring Role-Based Access Control
4. Client and Device Deployment and Management
   1. Preparing for Client Deployment
   2. Deploying and Managing Lync 2010 Clients
   3. Preparing for Device Deployment
   4. Deploying and Managing IP Phones
   5. Lab: Client and Device Management
      1. Exercise 1: Creating and Assigning Client Policies
      2. Exercise 2: Creating and Assigning Device Policies
      3. Exercise 3: Configuring Device Update
5. External User Access
   1. Edge Server Role
   2. Topologies for External User Access
   3. Preparing for External User Access
   4. Edge Server Deployment Process
   5. Lab: Deploying External User Access
      1. Exercise 1: Configuring the Topology for External Access
      2. Exercise 2: Deploying Edge Server and Configuring Remote Access
      3. Exercise 3: Testing and Verifying External User Access
6. Configuring Basic Enterprise Voice Functionality
   1. Features of Lync Server 2010 Enterprise Voice
   2. Preparing for Enterprise Voice
   3. Deploying Enterprise Voice
   4. Lab: Configuring Basic Enterprise Voice Functionality
      1. Exercise 1: Configuring the Topology for Enterprise Voice
      2. Exercise 2: Configuring Lync Server 2010 Enterprise Voice
7. Extending Enterprise Voice Functionality
   1. Configuring Enterprise Voice
   2. Introducing Call Park
   3. Introducing the Announcement Service
   4. Lab: Implementing Enterprise Voice
      1. Exercise 1: Configuring Voice Policies and PSTN Usages
      2. Exercise 2: Configuring Routes and Site Trunks
      3. Exercise 3: Configuring Call Park
      4. Exercise 4: Configuring the Unassigned Number Feature
      5. Exercise 5: Configure Users for Enterprise Voice
      6. Exercise 6: Testing and Verifying Enterprise Voice Functionality
8. Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
   1. Overview of Exchange Server 2010 SP1 Unified Messaging
   2. Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
   3. Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
   4. Lab: Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
      1. Exercise 1: Configuring Exchange Server 2010 SP1 UM to Work with Lync Server 2010 Enterprise Voice
      2. Exercise 2: Configuring Lync Server 2010 to Work with Exchange Server 2010 SP1 UM
      3. Exercise 3: Testing and Verifying Integration
9. Implementing Response Groups
   1. Overview of the Response Group Service and its Application
   2. Response Group Service Components
   3. Response Group Service Management Tools
   4. Lab: Configuring the Microsoft Lync Server 2010 Response Group Service
      1. Exercise 1: Configuring Agents Groups and Queues
      2. Exercise 2: Configuring Workflows
      3. Exercise 3: Verifying the Response Group Service Behavior
10. Conferencing in Microsoft Lync Server 2010
    1. Introduction to Conferencing in Lync Server 2010
    2. Dial-In Conferencing in Lync Server 2010
    3. Managing and Administering Conferencing Policies
    4. Lab: Conferencing Configuration and Deployment
       1. Exercise 1: Configuring Dial-In Conferencing
       2. Exercise 2: Configuring Conferencing Policies
       3. Exercise 3: Experiencing Lync Server 2010 Conferencing
11. Monitoring and Archiving
    1. Describing the Archiving Service
    2. Describing the Monitoring Service
    3. Configuring Archiving and Monitoring
    4. Lab: Configuring and Using Archiving and Monitoring in Lync Server 2010
       1. Exercise 1: Configuring the Archiving Server Role
       2. Exercise 2: Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
       3. Exercise 3: Exploring the Lync Server Monitoring Reports
12. High Availability and Disaster Recovery in Microsoft Lync Server 2010
    1. High Availability Options
    2. Tools for Backing Up and Restoring Lync Server 2010
    3. Critical Lync Server Data to Export and Import
    4. Critical Lync Server 2010 Data to Export and Import
    5. Lab: Preparing for and Recovering from a Disaster
       1. Exercise 1: Using System and Application Tools to Backup Lync Server 2010
       2. Exercise 2: Using Lync Server 2010 Tools to Backup Lync Server 2010
       3. Exercise 3: Restoring Lync Server 2010 Configuration Settings
13. Call Admission Control
    1. Overview of Call Admission Control
    2. Implementing Call Admission Control
    3. Lab: Implementing Call Admission Control
       1. Exercise 1: Configuring CAC Components
       2. Exercise 2: Verifying Bandwidth Policy Application
14. Deploying and Configuring Enhanced 9-1-1
    1. Overview of E9-1-1
    2. Deploying and Configuring E9-1-1
    3. Lab: Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calling
       1. Exercise 1: Creating Emergency Routes and PSTN Usages
       2. Exercise 2: Defining LIS Locations
       3. Exercise 3: Experiencing LIS Features
15. Voice Resiliency Features of Lync Server 2010
    1. Voice Resiliency in Lync Server 2010
    2. Features Available During Various Outage Scenarios
    3. Lab: Implementing Voice Resiliency in Lync Server 2010
       1. Exercise 1: Configuring Central Site Resiliency
       2. Exercise 2: Testing and Verifying Branch Office Voice Resiliency with a WAN Outage
       3. Exercise 3: Testing and Verifying Branch Office Voice Resiliency with a Pool Outage
       4. Exercise 4: Testing and Verifying Branch Office Voice Resiliency with SBS Outage

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following areas is required:

• Understanding the difference between TDM and VoIP
• Understanding of Gateways and PBX
• Understanding of Session Initiation Protocol (SIP)
• Understanding of codecs
• Understanding of dialing plans

Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away.

• Onsite course technical requirements and setup instructions.

Potential Follow-on Classes

• MOC 10534 - Planning and Designing a Microsoft Lync Server 2010 Solution