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Microsoft Outlook 2010 Training

Delivery Options

Class Date and Time Price Pricing Information
$390.00
or 2 vouchers vouchers
$390.00 or 2 vouchers vouchers
$390.00 or 2 vouchers vouchers

Class Description

Class Overview

This Microsoft Outlook 2010 training class introduces the 2010 interface and gets students up and running quickly working with messages, calendars, contacts, and tasks as well as managing accounts and the inbox. Our instructor-led online classes are conducted in the 2013 version of the software. Your instructor will point out the minor differences between versions where they exist. For our custom instructor-led online and onsite classes, we use the version of the software you use in your office.

Class Goals

  • Learn about the Ribbon, Tabs, Groups, and Commands.
  • Explore the Backstage View.
  • Set up accounts and work with messages.
  • Work with calendars, contacts, and tasks.
  • Learn to work with signatures and themes.
  • Manage your inbox including filtering, creating search folders, and archiving.

Class Outline

  1. The Outlook 2010 Interface
    1. Overview of the Outlook Interface
    2. The Ribbon
    3. Tabs, Groups, and Commands on the Ribbon
    4. Tabs on the Mail Ribbon
    5. Groups on the Mail Ribbon
    6. Commands on the Mail Ribbon
    7. The Backstage View (File Menu)
    8. The Info Tab
    9. The Open Tab
    10. The Print Tab
    11. The Help Tab
    12. Options
  2. Performing Popular Tasks in Outlook 2010
    1. Set up an Email Account
    2. Open Email Messages
    3. Reply to Email Messages
    4. Print a Message
    5. Delete a Message
  3. Working with Messages
    1. Compose a Message
    2. Add an Attachment
    3. Check Spelling and Grammar
    4. Use Microsoft Word to Edit Messages
    5. Insert a Hyperlink in a Message
    6. Send a Message
  4. Working with the Calendar
    1. Change Your Calendar View
    2. Set Up Workday Times
    3. Print Your Schedule
    4. Schedule a Meeting
    5. Make Updates to Meetings
    6. Cancel a Meeting
    7. Reply to a Meeting Invitation
    8. Schedule an Appointment
    9. Make Updates to an Appointment
    10. Create Calendar Groups
  5. Organizing Contacts
    1. Add a Contact
    2. Update a Contact
    3. Locate a Contact
    4. Sort Contacts
    5. Create a Contact Group
    6. Perform a Mail Merge
  6. Working with Tasks
    1. Create a Task
    2. Update a Task
    3. Assign a Task
    4. Reply to a Task Request
    5. Track Tasks
    6. Change Your Task View
  7. Using Signature and Themes
    1. Create a Signature
    2. Automatically Add a Signature to Messages
    3. Modify a Signature
    4. Create and Apply a Theme
  8. Managing Your Inbox
    1. Search for Messages
    2. Create Search Folders
    3. Group Your Mailbox Items
    4. Filter Messages
    5. Organize Messages
    6. Manage Your Junk Email
    7. Archive Your Messages
    8. Create a Quick Step
    9. Add Protection to Your Outgoing Messages
  9. Working with Multiple Email Accounts
    1. Set Up Multiple Accounts in Outlook
    2. Send Emails from Different Accounts
    3. POP vs IMAP Email Programs

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Class Prerequisites

Experience in the following areas is required:

  • Familiarity with Microsoft Windows.

Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away.

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