Comprehensive Microsoft Outlook Training

Delivery Options

• Live Online Training - Public Class (3 days): $585.00

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• Customized Onsite Training (3 days): Request a Proposal

Upcoming Live eLearning Classes

There are currently no upcoming Live eLearning classes. Please contact us if you would like us to schedule a class.

Class Description

Class Overview

Class Goals

• Learn to identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
• Learn to compose messages.
• Learn to use folders to organize messages.
• Learn to manage contacts and contact information.
• Learn to schedule appointments.
• Learn to schedule meetings.
• Learn to manage tasks and notes.
• Learn to customize the Calendar by setting various Calendar options.
• Learn to customize message options.
• Learn to track work activities using the Journal.
• Learn to assign and track tasks.
• Learn to share folder information.
• Learn to customize the Outlook environment.
• Learn to locate Outlook items.
• Learn to work with public folders.
• Learn to personalize your email.
• Learn to organize Outlook items.
• Learn to manage Outlook data files.
• Learn to work with contacts.
• Learn to save and archive email messages.
• Learn to create a custom form.
• Learn to work offline and remotely.

Class Outline

1. Getting Started with Outlook
   1. Explore the Outlook Interface
   2. Send a Simple Message
   3. Read Messages
   4. Reply to and Forward a Message
   5. Print a Message
   6. Delete a Message
2. Composing Messages
   1. Address a Message
   2. Format a Message
   3. Check Spelling and Grammar
   4. Attach a File
3. Organizing Messages
   1. Open and Save an Attachment
   2. Flag a Message
   3. Organize Content with Folders
4. Managing Contacts
   1. Add a Contact
   2. Sort and Find Contacts
   3. Find the Geographical Location of a Contact
   4. Manage Contacts
5. Scheduling Appointments
   1. Explore the Outlook Calendar
   2. Schedule an Appointment
   3. Assign Categories and Edit Appointments
6. Scheduling Meetings
   1. Schedule a Meeting
   2. Reply to a Meeting Request
   3. Propose a New Meeting Time
   4. Manage Meetings
   5. Print the Calendar
7. Managing Tasks and Notes
   1. Create a Task
   2. Edit and Update a Task
   3. Create a Note
   4. Edit a Note
   5. Display a Note on the Desktop
8. Setting Calendar Options
   1. Set Work Days and Times
   2. Display an Additional Time Zone
   3. Set Availability Options
9. Customizing Message Options
   1. Modify Message Settings
   2. Modify Delivery Options
   3. Change the Message Format
   4. Notify Others that You Will Be Out of the Office
   5. Create a Distribution List
   6. Insert a Hyperlink
10. Tracking Work Activities Using the Journal
    1. Automatically Record a Journal Entry
    2. Manually Record a Journal Entry
    3. Modify a Journal Entry
11. Managing Tasks
    1. Assign a Task
    2. Reply to a Task Request
    3. Send a Task Update
    4. Track Assigned Tasks
12. Sharing Folder Information
    1. Specify Folder Permissions
    2. Delegate Access to Folders
    3. Access Another User's Folder
    4. Send Calendar Information in an Email Message
13. Customizing the Outlook Environment
    1. Customize the Toolbar
    2. Create a New Toolbar
    3. Customize the Menu Bar
    4. Customize the Quick Access Toolbar
    5. Customize the To-Do Bar
    6. Create a Folder Home Page
14. Locating Outlook Items
    1. Sort Messages Using Multiple Criteria
    2. Find Messages
    3. Find Outlook Items Using Multiple Criteria
    4. Filter Messages
    5. Organize Messages
    6. Manage Junk Email
15. Working with Public Folders
    1. Create a Public Folder
    2. Add Users to a Public Folder
    3. Post Information in a Public Folder
    4. Send an Email Message to a Public Folder
16. Personalizing Your Email
    1. Apply Stationery and Themes
    2. Create a Custom Theme
    3. Create Signatures
    4. Modify Signatures
    5. Configure Email Message Security Settings
17. Organizing Outlook Items
    1. Group Items
    2. Create Search Folders
    3. Apply Conditional Formatting
18. Managing Outlook Data Files
    1. Create a Data File
    2. Add Outlook Data Files to a Mail Profile
    3. Change Data File Settings
19. Working with Contacts
    1. Forward Contacts
    2. Edit an Electronic Business Card
    3. Export Contacts
    4. Perform a Mail Merge
    5. Link Items to Business Contact Manager
20. Saving and Archiving Email
    1. Save Messages in Alternate Formats
    2. Archive Messages
    3. Protect Personal Folders
21. Creating a Custom Form
    1. Add Form Fields
    2. Save a Form as a Template
    3. Test a Form
22. Working Offline and Remotely
    1. Make Folders Available Offline
    2. Configure RPC Over HTTP
    3. Download Selected Messages
    4. Publish Calendar Information to Office Online

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away.

• Instructor-led Online course technical requirements and setup instructions.
• WebEx system requirements for Instructor-led Online delivery option.
• Onsite course technical requirements and setup instructions.