Email Etiquette Training
Delivery Options
- Live Online Training - Public Class (): $245.00 (Register)
- Customized Onsite Training (1 day): Request a Proposal
| Class Date and Time |
Price
|
|
|---|---|---|
|
$245.00
or 1 vouchers
voucher
|
||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher | ||
| $245.00 or 1 vouchers voucher |
Class Description
Class Overview
This E-mail Etiquette training course teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files, preparing for recipient reactions, and using emoticons effectively. Students also learn about the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, editing your e-mail messages, and using active voice in writing.
Class Goals
- Learn how to use e-mail effectively.
- Learn to write effective e-mail messages.
- Learn how to manage e-mail volume.
- Learn about the differences between writing online and traditional paper-based writing.
- Learn how to attach files to an e-mail.
- Learn to use emoticons effectively in e-mail.
Class Outline
- E-mail basics
- E-mail characteristics
- E-mail programs
- When to use e-mail
- Writing an e-mail message
- E-mail policies
- Company policies
- Copyright laws, viruses, and liability
- E-mail features and security
- Features of an e-mail program
- Securing e-mail
- E-mail messages
- Message headers
- E-mail message body
- E-mail effectiveness
- E-mail recipients
- Message management
- Netiquette guidelines
- Netiquette style
- Emoticons and abbreviations
- Composing online correspondence
- Online communication
- Language and punctuation
- Efficient writing habits
Class Materials
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Technical Requirements
Our computer technical requirements and setup process is easy, with support just a click away.
Client Success
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Locations
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- We have trainers all over North America.
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