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Class size is excellent and the instructor is very hands on and willing to use your own materials for examples....More Testimonials »

Email Etiquette Training

Delivery Options

Class Date and Time Price Pricing Information
$245.00 or 1 vouchers voucher
$245.00 or 1 vouchers voucher
$245.00 or 1 vouchers voucher

Class Description

Class Overview

This E-mail Etiquette training course teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files, preparing for recipient reactions, and using emoticons effectively. Students also learn about the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, editing your e-mail messages, and using active voice in writing.

Class Goals

  • Learn how to use e-mail effectively.
  • Learn to write effective e-mail messages.
  • Learn how to manage e-mail volume.
  • Learn about the differences between writing online and traditional paper-based writing.
  • Learn how to attach files to an e-mail.
  • Learn to use emoticons effectively in e-mail.

Class Outline

  1. E-mail basics
    1. E-mail characteristics
    2. E-mail programs
    3. When to use e-mail
    4. Writing an e-mail message
  2. E-mail policies
    1. Company policies
    2. Copyright laws, viruses, and liability
  3. E-mail features and security
    1. Features of an e-mail program
    2. Securing e-mail
  4. E-mail messages
    1. Message headers
    2. E-mail message body
  5. E-mail effectiveness
    1. E-mail recipients
    2. Message management
  6. Netiquette guidelines
    1. Netiquette style
    2. Emoticons and abbreviations
  7. Composing online correspondence
    1. Online communication
    2. Language and punctuation
    3. Efficient writing habits

Why Webucator?

9.88 out of 10 based on 9 reviews.
  • Expert instructors.
  • Classes are never canceled for low enrollment.
  • 100% free re-take option.
  • We have taught more than 50,451 students at 13,186 different organizations.

I enjoyed the pace of the course work. The teacher was great.

- Ronald Francois, OraSure Technologies

5 / 5 stars

E-mail Etiquette is well worth the time spent! The instructor is very articulate and has a plethora of knowledge on grammar that helps in the understanding of how to compose a good e-mail!

- , Space & Naval Warfare Systems Center Pacific

5 / 5 stars

World Class Service

- , Veolia

Class Materials

Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.

Technical Requirements

Our computer technical requirements and setup process is easy, with support just a click away.

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