Advanced Inter-Personal Communication Training
Delivery Options
- Live Online Training - Public Class (): $325.00 (Register)
- Customized Onsite Training (1 day): Request a Proposal
| Class Date and Time |
Price
|
|
|---|---|---|
|
$325.00
or 1 vouchers
voucher
|
||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher | ||
| $325.00 or 1 vouchers voucher |
Class Description
Class Overview
This Advanced Inter-Personal Communication training course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and customers/vendors. Course activities also cover promoting ideas, handling negotiations, and dealing with human resource issues. Students identify an organization's culture, discuss how communication can perpetuate a culture, define a cultural network, and explore ways to take advantage of a cultural network.
Class Goals
- Learn about interpersonal communication styles and techniques.
- Learn communication styles and methods.
- Learn about verbal and nonverbal communication.
- Learn about the importance of first impressions.
- Learn to give feedback and empower employees.
- Learn to communicate with peers, supervisors, and subordinates.
- Learn to communicate with customers and vendors.
- Learn about interpersonal communication styles and techniques.
Class Outline
- Communication styles and methods
- Communication styles
- Verbal and nonverbal communication
- First impression and building rapport
- The importance of first impression
- Communicating to build rapport
- Building positive relationships
- Building relationships through feedback
- Importance of providing feedback
- Providing feedback
- Supervisors
- Understanding supervisor styles
- Handling human resource issues
- Colleagues and subordinates
- Communicating with colleagues
- Communicating with subordinates
- Customers and vendors
- Communicating with customers
- Communicating with vendors
- Organizational culture
- Understanding organizational cultures
- Cultural networks
- Managing physical culture
- Managing emotional culture
Class Materials
Each student in our Live Online and our Onsite classes receives a comprehensive set of materials, including course notes and all the class examples.
Technical Requirements
Our computer technical requirements and setup process is easy, with support just a click away.
Client Success
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Locations
- Where We've Trained
- We have trainers all over North America.
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