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Building Relationships eLearning Course

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Building Relationships eLearning Course Series (5 hours)

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships.

Self-Paced Building Relationships eLearning Course Benefits

Only $99.95

12-month subscription!

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  • Learn Building Relationships online with these interactive online Building Relationships courses.
  • Affordable Pricing (Only $99.95 for the complete series)
  • A full year to complete the Building Relationships courses
  • Retake the Building Relationships courses as many times as you like
  • Measure your progress with assessment tests after each course
  • Earn completion certificates after passing each assessment test

1. Building Relationships:1 Socializing at Work (Time: 2 hours)

This eLearning course provides tips you can use to network in the workplace. It includes information about overcoming fears, using body language, words, and tone, and gives tips for making a good first impression.

Course Objectives

  • Recognize the importance of making a good first impression
  • Determine the networking techniques most effective for you
  • Differentiate between strategic and serendipitous networking
  • Overcome the fears you may have about talking to strangers at a business or social event
  • Prepare a personal profile for each member of your networks
  • Prepare yourself to have successful conversations

Course Topics

  • Learning to network
  • Letting others help you
  • Surpassing your fears
  • Prioritize and prepare
  • Controlling your body language
  • Enter, connect, exit
  • Socializing with savvy

2. Building Relationships:2 Understanding Behavioral Intentions (Time: 2 hours)

This eLearning course will help you identify behavioral intents and troublesome behaviors. It also offers techniques that you can use to build relationships with a variety of people.

Course Objectives

  • Describe the four general intents that determine how people respond in situations
  • Identify ten general types of troublesome behavior
  • Build relationships with individuals who display the ten general types of troublesome behavior

Course Topics

  • What are the four intents
  • The first intent
  • The second intent
  • The third intent
  • The fourth intent
  • Recognizing the results

3. Building Relationships:3 Choosing Your Approach (Time: 1 hours)

This eLearning course focuses on dealing with tough behaviors by using skillful communication. It also teaches you effective listening skills.

Course Objectives

  • Identify the four choices you can make when dealing with problem people
  • Use blending and redirecting to reduce differences between people
  • Identify and practice the five steps to good listening
  • Identify five techniques that have a positive influence on relationships

Course Topics

  • Four choices
  • Reduce differences
  • Listen to understand
  • Reach a deeper understanding
  • Speak to be understood
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