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Outlook 2003 eLearning Course


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Outlook 2003 eLearning Course Series (25 hours)

The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about contacts, and create tasks and notes. In addition, the courses will delve into the collaboration, security, and personalization features of Outlook 2003.

Self-Paced Outlook 2003 eLearning Course Benefits

Only $42.95

12-month subscription!

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  • Learn Outlook 2003 online with these interactive online Outlook 2003 courses.
  • Affordable Pricing (Only $42.95 for the complete series)
  • A full year to complete the Outlook 2003 courses
  • Retake the Outlook 2003 courses as many times as you like
  • Measure your progress with assessment tests after each course
  • Earn completion certificates after passing each assessment test

1. Outlook 2003:1 Getting Started (Time: 4 hours)

This eLearning course provides an overview of the Outlook 2003 interface. It also teaches the learner how to use the new features of Outlook 2003, as well as basic e-mail functions.

Course Objectives

  • Describe the basic features of Outlook
  • Navigate the Outlook Modules
  • Access the Outlook help features
  • Employ the drag and drop function to complete tasks
  • Use the essential e-mail features of Outlook

Course Topics

  • E-Mail Fundamentals
  • Other Features of Outlook
  • Outlook and Other Programs
  • The Main Screen
  • The Folder List
  • Toolbars and Help Features
  • Dragging and Dropping
  • Dragging to Create E-Mails
  • Dragging to Create Other Items
  • Other Drag and Drop Options
  • Creating E-Mail Messages
  • Setting E-Mail Options
  • Reading E-Mail Messages
  • Replying to E-Mail Messages
  • Forwarding E-Mail Messages
  • Deleting and Saving Messages

2. Outlook 2003:2 Managing Messages (Time: 3 hours)

This eLearning course shows the learner how to customize outgoing messages. It also covers a variety of tools that can be used to more easily manage e-mail messages.

Course Objectives

  • Use flags with e-mail messages
  • Attach files to messages
  • Set up reply options and signatures
  • Organize messages using folders
  • Filter junk e-mail
  • Archive e-mail messages

Course Topics

  • Using flags
  • Setting options
  • Adding attachments and signatures
  • Conquering your mountain of messages
  • Using search folders
  • Stationery and the Reading Pane
  • Using rules
  • Filtering junk e-mail
  • Archiving messages
  • Arranging messages

3. Outlook 2003:3 Contacts and Calendar Entries (Time: 3 hours)

This eLearning course shows the learner how to enter and maintain contact information. It also covers how to use the calendar features of Outlook to schedule appointments and meeting requests.

Course Objectives

  • Add and find entries in the Contacts list
  • Send electronic business cards (vCards)
  • View the Contacts list and the Calendar
  • Use the Date Navigator
  • Create, find, edit, print, and delete appointments
  • Add holidays to the Calendar

Course Topics

  • Entering contacts
  • Viewing contacts
  • Using flags
  • Using contact information
  • Using distribution lists
  • The Date Navigator
  • Appointments
  • Changing dates
  • Recurring dates
  • More ways to use the Calendar

4. Outlook 2003:4 Tasks, Notes, and Journal Entries (Time: 5 hours)

This eLearning course provides information on the tools that can be used to store and manage daily tasks, including entering, modifying, deleting tasks, and creating recurring tasks. It also teaches the learner how to use notes and journal entries.

Course Objectives

  • Enter and modify tasks
  • Copy and delete tasks
  • Create recurring and regenerating tasks
  • Compose and modify a note
  • Record items in the Journal
  • Print a Journal

Course Topics

  • Entering a new task
  • Changing, copying, and deleting tasks
  • Creating recurring and regenerating tasks
  • Completing tasks
  • Using views to control tasks
  • Composing and locating notes
  • Opening, deleting, and editing notes
  • Viewing notes
  • Assigning categories and printing notes
  • Changing default options for new notes
  • Forwarding notes
  • Automatic and manual Journal recording
  • Viewing and finding Journal entries
  • Printing and changing the Journal view

5. Outlook 2003:5 Newsgroups and Outlook Web Access (Time: 3 hours)

This eLearning course provides an overview of newsgroups, including subscribing to news groups, and posting, reading, and replying to newsgroup messages. Using Outlook at home and Outlook Web Access are also covered.

Course Objectives

  • Subscribe to newsgroups
  • Read and reply to newsgroup messages
  • Post newsgroup messages
  • Use Outlook at home
  • Describe features of Outlook Web Access

Course Topics

  • Finding Newsgroups
  • Subscribing to Newsgroups and Reading Messages
  • Replying to and Posting Messages
  • Setting Up and Switching Identities
  • ISPs, Cable Modems, and DSL
  • Setting Up Internet E-Mail Accounts
  • Setting Up Directory Services
  • Setting Up Outlook for Multiple Users
  • Using Outlook Web Access

6. Outlook 2003:6 Collaboration and Security (Time: 4 hours)

This eLearning course provides information on using Outlook for planning meetings, decision-making, and sharing folders among team members. It also covers the security features included with Outlook.

Course Objectives

  • Collaborate with Microsoft Exchange
  • Set access permissions
  • Assign tasks and send status reports
  • Use Public Folders
  • Acquire a Digital ID and send digitally signed messages
  • Encrypt messages

Course Topics

  • Organizing a meeting
  • Handling meeting requests
  • Using votes for decision-making
  • Collaborating with Outlook and Exchange
  • Setting access permissions
  • Adding a second account to your view
  • Assigning tasks and sending a status report
  • Address books
  • Working with public folders
  • Using SharePoint Team Services
  • Getting a digital ID
  • Sending and receiving digitally signed messages
  • Encrypting messages

7. Outlook 2003:7 Personalizing Outlook and Other Tips (Time: 3 hours)

This eLearning course provides an overview of forms, including using and modifying standard and custom forms. It also offers suggestions for personalizing Outlook. More advanced features and shortcuts are also covered.

Course Objectives

  • Create and use custom forms
  • Modify views
  • Customize Outlook menus and toolbars
  • Describe advanced Outlook features
  • Demonstrate a variety of shortcuts

Course Topics

  • Understanding forms
  • Customizing forms
  • Working with custom forms
  • Using views
  • Working with columns
  • Sorting and grouping
  • Customizing views, menus, and toolbars
  • Ten (or so) things you can't do with Outlook
  • Things you can do after you're comfy
  • Shortcuts worth taking
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